A central element of the LORD culture is an unwavering commitment to quality and continuous improvement. This was a keystone value of our founder, Hugh Lord, and continues today as one of the core values around which we conduct business.
We define quality as consistently exceeding customer and coworker needs and expectations. It is our priority to continually monitor and improve our processes as a means to ensure overall customer satisfaction and enable profitable growth. As a global corporation providing long-term value across worldwide industries, we are committed to quality in everything we do, every day.
Every part is planned, validated, verified, executed and tested before leaving our facilities. From engineering, quality, sales and purchasing, our employees use their training and expertise to produce consistent results and recommend improvements to each level of the assembly process to exceed customer expectations.